Management Commitments that Maximize Business Impact from IT.
Anne QuaadgrasPeter WeillJeanne W. RossPublished in: ICIS (2011)
Keyphrases
- information systems
- decision making
- knowledge management
- enterprise systems
- business activities
- business management
- service delivery
- impact analysis
- business intelligence
- customer retention
- mission critical
- systems development
- competitive intelligence
- business process
- electronic commerce
- management system
- decision support
- service management
- management information systems
- workflow management
- legal issues
- internet enabled
- digital economy
- record keeping
- data mining
- business processes
- customer relationship management
- information technology
- data processing
- strategic management
- business world
- information management
- human resource management
- business models
- strategic decisions
- high demand
- business rules
- change management
- return on investment
- rfid technology
- business applications
- business users
- enterprise wide
- multiagent systems
- business analytics
- author biography
- key performance indicators
- network management
- inter organizational
- real world
- smarter planet