Using machine learning-based binary classifiers for predicting organizational members' user satisfaction with collaboration software.
Yituo FengJungryeol ParkPublished in: PeerJ Comput. Sci. (2023)
Keyphrases
- user satisfaction
- binary classifiers
- machine learning
- information systems
- information quality
- multi class
- binary classification
- user perceptions
- multi class classification
- knowledge management
- knowledge sharing
- multi class learning
- service quality
- learning problems
- cross validation
- software development
- support vector machine
- hyperplane
- error correcting output codes
- active learning
- decision trees
- team members
- pattern recognition
- data mining
- learning algorithm
- perceived usefulness
- machine learning methods
- support vector
- feature selection
- training samples
- svm classifier
- kernel methods
- machine learning algorithms