Information System Process Improvement: A Managerial Perspective and Proposal of a General Framework.
Alok MishraDeepti MishraIbrahim AkmanPublished in: IASTED Conf. on Software Engineering (2006)
Keyphrases
- information systems
- process improvement
- knowledge management
- software process
- business process
- root cause
- e government
- business processes
- health care
- enterprise wide
- business process management
- software process improvement
- cost estimation
- information security
- information technology
- databases
- information management
- software systems
- case study
- artificial intelligence