Online Service Delivery Models - An International Comparison in the Public Sector.
Thomas KohlbornSimon WeissJens PoeppelbussAxel KorthausErwin FieltPublished in: ACIS (2010)
Keyphrases
- public sector
- service delivery
- e government
- online services
- information sharing
- information and communication technologies
- public administration
- service provision
- electronic government
- public services
- government services
- digital government
- public organizations
- databases
- life cycle
- learning technologies
- recent advances
- computational intelligence
- object oriented
- mobile devices
- current practices
- artificial intelligence