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Correction to: Equilibrium customer behavior in the M/M/1 retrial queue with working vacations and a constant retrial rate.
Nam H. Do
Tien Van Do
Agassi Z. Melikov
Published in:
Oper. Res. (2020)
Keyphrases
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retrial queue
single server
customer behavior
special case
behavior patterns
customer service
queueing networks
historical data
customer data
transactional data
markov chain
customer base
queue length
heavy traffic
parallel machines
service times
log files
queueing model
website
web server
response time