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Usability of IT-systems is more than interaction quality - The need of communication and business process criteria.
Stefan Cronholm
Vince Bruno
Published in:
ECIS (2009)
Keyphrases
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business process
business processes
web services
enterprise resource planning
process model
distributed systems
erp systems
user satisfaction
ws bpel
virtual organization
business process management
asynchronous communication
workflow model
process execution