Mining the Minds of Customers from Online Chat Logs.

Kunwoo Park Jaewoo Kim Jaram Park Meeyoung Cha Jiin Nam Seunghyun Yoon Eunhee Rhim

Published in: CIKM (2015)

Keyphrases

web logs
log analysis
text mining
sequential patterns
context aware preferences
mining algorithm
customer behavior
knowledge discovery
machine learning
frequent patterns
artificial intelligence
service providers
frequent itemsets
log data
log files