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Implementing an online help desk system based on conversational agent.

Alisa KongthonChatchawal SangkeettrakarnSarawoot KongyoungChoochart Haruechaiyasak
Published in: MEDES (2009)
Keyphrases
  • conversational agent
  • conversational agents
  • natural language interfaces
  • online learning
  • real time
  • human communication
  • databases
  • machine learning
  • information retrieval