Mining the voice of employees: A text mining approach to identifying and analyzing job satisfaction factors from online employee reviews.
Yeon-Jae JungYongmoo SuhPublished in: Decis. Support Syst. (2019)
Keyphrases
- job satisfaction
- text mining
- survey data
- information technology
- organizational culture
- multiple regression analysis
- organizational commitment
- independent variables
- knowledge discovery
- emotional intelligence
- turnover intentions
- service quality
- text classification
- online learning
- web mining
- natural language processing
- information extraction
- machine learning
- data mining
- real time
- public sector
- gender differences
- team members
- software industry
- information retrieval
- human resources
- factors that influence
- data analysis
- learning process
- information systems
- model selection