Login / Signup
Dynamic Enhancement for Customer Experience by Incorporating Customer Experience Journey Map and Service Assembly Concept.
Qi Ye Li
Ching-Hung Lee
Chun-Hsien Chen
Yu-Chi Lee
Fan Li
Published in:
TE (2017)
Keyphrases
</>
customer service
electronic commerce
customer satisfaction
neural network
service requirements
call center
service times
purchase behavior
image processing
management system
physical location
business managers
point of sale