Capacity of Systems with Queue-Length Dependent Service Quality.

Avhishek Chatterjee Daewon Seo Lav R. Varshney

Published in: CoRR (2016)

Keyphrases

service quality
queue length
service requirements
steady state
customer satisfaction
service providers
call center
user satisfaction
traffic intensity
service times
electronic commerce
special case
arrival rate
heavy traffic
service rates
expert systems
bayesian networks