Enhanced Maintenance Services with Automatic Structuring of IT Problem Ticket Data.

Anca Sailer Xing Wei Ruchi Mahindru

Published in: IEEE SCC (2) (2008)

Keyphrases

data analysis
original data
data processing
data sets
synthetic data
raw data
data collection
input data
data distribution
experimental data
business processes
information services
statistical analysis
image data
knowledge discovery
data quality
information resources
probability distribution
mobile environments