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Usability problems and lines of solutions: an expert evaluation of Chilean online services.

Marcelo GarridoClaudio LavinNelson Rodriguez-Peña
Published in: ChileCHI (2013)
Keyphrases
  • online services
  • usability problems
  • heuristic evaluation
  • evaluation methods
  • evaluation method
  • usability testing
  • service providers
  • south africa
  • south african
  • database
  • end users
  • evaluation criteria
  • internet access