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Practical Empathy: The Duality of Social and Transactional Roles of Conversational Agents in Giving Health Advice.
Debjyoti Ghosh
Isam Faik
Published in:
ICIS (2020)
Keyphrases
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conversational agents
conversational agent
human communication
natural language interfaces
dialog systems
social interaction
user involvement
web services
software engineering
health care