Automated Identification and Prioritization of Business Risks in e-service Networks.
Dan IonitaRoel J. WieringaJaap GordijnPublished in: IESS (2016)
Keyphrases
- telecommunications industry
- decision making
- information systems
- service delivery
- enterprise systems
- network resources
- business processes
- service providers
- service management
- mission critical
- management system
- business models
- electronic commerce
- service oriented
- data mining
- transport network
- electronic business
- online services
- access points
- service oriented architecture
- customer service
- virtual organization
- service quality
- web services
- business applications
- information services
- computer networks
- service provision
- network structure
- business process
- executive information systems