Robotic process automation adoption: contextual factors from service sectors in an emerging economy.
Chitra SharmaSangeeta Shah BharadwajNarain GuptaHemant JainPublished in: J. Enterp. Inf. Manag. (2023)
Keyphrases
- process automation
- contextual factors
- service oriented architecture
- service oriented
- user behavior
- contextual information
- information seeking
- web services
- information technology
- service composition
- software evolution
- context dependent
- background information
- domain knowledge
- database
- business process
- petri net
- digital divide
- information systems
- databases