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An environment-adjusted evaluation of citizen satisfaction with local police effectiveness: Evidence from a conditional Data Envelopment Analysis approach.
Marijn Verschelde
Nicky Rogge
Published in:
Eur. J. Oper. Res. (2012)
Keyphrases
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data envelopment analysis
input output
dea models
user satisfaction
multi period
multiple objective programming
relationship management
real time
e government
linear programming
customer satisfaction
efficient frontier
rough sets
multi criteria