The service pricing strategies and the strategic behavior of customers in an unobservable Markovian queue with unreliable server.
Kamel MezianiFazia RahmouneMohammed Said RadjefPublished in: RAIRO Oper. Res. (2022)
Keyphrases
- single server
- service times
- poisson arrivals
- pricing strategies
- arrival process
- queueing model
- steady state
- single server queue
- customer classes
- queue length
- queueing systems
- arrival rate
- queuing model
- queueing networks
- special case
- call center
- heavy traffic
- service rates
- state dependent
- flow control
- stationary distribution
- holding cost
- service requirements
- fluid model
- service systems
- parallel machines
- markov chain
- long run
- inventory control
- asymptotically optimal
- network effects
- queue size
- dynamic pricing
- random variables
- decision making
- scheduling problem
- service level
- state space
- cost function