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Should we teach in hybrid mode or fully online? A theory and empirical investigation on the service-profit chain in MBAs.
Laurent Scaringella
Anna Górska
Dennis Calderon
Jose Benitez
Published in:
Inf. Manag. (2022)
Keyphrases
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online learning
web services
service providers
theoretical framework
online services
real time
end users
general theory
website
service composition
service oriented architecture
theoretical basis
hybrid learning
service delivery
heavy traffic
processor sharing