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An Empirical Study to Evaluation of Customer Acquisition Processes on Customer Satisfaction.
Samer Alhawari
Haroun Alryalat
Hana Hunaiti
Published in:
Int. J. Serv. Sci. Manag. Eng. Technol. (2016)
Keyphrases
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customer satisfaction
service quality
online shopping
customer service
customer data
marketing strategies
product design
customer reviews
user satisfaction
customer retention
database
customer support
data mining
data acquisition
commercial banks
data sources
database systems
core competence
real time