Getting the most out of your help desk software.
Miranda Carney-MorrisElizabeth YoungPublished in: SIGUCCS (2012)
Keyphrases
- learning environment
- software systems
- source code
- software development
- computer systems
- software tools
- hardware design
- software architecture
- modeling language
- software package
- user interface
- software evolution
- software testing
- genetic algorithm
- software design
- software platform
- software maintenance
- software projects
- software engineering
- multi agent systems
- database systems
- decision making