Ambidextrous IT capabilities and business process performance: an empirical analysis.
Alberto FerrarisFilippo MongeJens MuellerPublished in: Bus. Process. Manag. J. (2018)
Keyphrases
- business process
- business processes
- process model
- competitive advantage
- business rules
- web services
- ws bpel
- business process management
- workflow model
- business process models
- process mining
- case study
- inter organizational
- virtual organization
- business users
- workflow management systems
- workflow technology
- access control
- business goals
- knowledge management