NYNEX portholes: initial user reactions and redesign implications.

Alison Lee Andreas Girgensohn Kevin Schlueter

Published in: GROUP (1997)

Keyphrases

user interaction
end users
user interface
user input
user requirements
machine learning
user oriented
user preferences
case study
user experience
user satisfaction
learning algorithm
neural network
user groups
real time
probabilistic model
knowledge base
user model
multiple users