The policy challenges of universally usable e-government.
John Carlo BertotPaul T. JaegerJonathan LazarJoshua LehmanAlice SiempelkampPublished in: DG.O (2011)
Keyphrases
- e government
- public sector
- electronic government
- public policy
- government services
- policy making
- public administration
- digital government
- developing countries
- government organizations
- lessons learned
- technical solutions
- government agencies
- public services
- real world
- inter organizational
- federal government
- open government
- case study
- service delivery
- information sharing
- knowledge management
- secure information sharing
- digital archives
- digital divide
- government officials
- public institutions