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Extracting Product Features and Sentiments from Chinese Customer Reviews.
Shu Zhang
Wen-Jie Jia
Yingju Xia
Yao Meng
Hao Yu
Published in:
LREC (2010)
Keyphrases
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customer reviews
product features
automatically extracting
opinion mining
sentiment analysis
positive or negative
product reviews
customer satisfaction
positive and negative
information systems
text classification
user generated content