A methodology to manage and monitor social media inside a company: a case study.

Elena Alberghini Livio Cricelli Michele Grimaldi

Published in: J. Knowl. Manag. (2014)

Keyphrases

social media
case study
real time
social networks
test bed
data sets
information retrieval
decision making
monitoring system
design methodology
multi agent systems
online social networks
social media data
social media platforms