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The Effect of Country of Origin Service Quality and Brand Redeployment after M&A: The Case of Tiger Air-Mandala Airline.
Adilla Anggraeni
Kendy Hasan
Published in:
Int. J. Asian Bus. Inf. Manag. (2016)
Keyphrases
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service quality
customer satisfaction
call center
service providers
electronic commerce
user satisfaction
online shopping
quality of service
information quality
competitive advantage
incident management
competitive environment
real time
information systems
situation awareness
subjective norm
data mining