The Impact of Services Quality Factors on Improving Actual Used for Mobile Application: Customer Engagement as Mediating Variable.
Samer AlhawariKhaled Mahmoud Al. ShawabkehPublished in: Int. J. E Serv. Mob. Appl. (2021)
Keyphrases
- mobile applications
- mobile phone
- mobile environments
- context aware
- mobile devices
- mobile services
- factors that influence
- main factors
- mobile users
- smart phones
- m learning
- user experience
- end users
- customer service
- service quality
- service oriented
- electronic commerce
- location based services
- success factors
- influencing factors
- factors influencing
- mobile technologies
- factors affecting
- learning environment
- case study
- web services