ASL: a DSL for remote contact center agents.
Andre CarvalhoSusana OliveiraSandra FernandesAntónio CunhaPublished in: SMC (2014)
Keyphrases
- multi agent systems
- multi agent
- multiagent systems
- multiple agents
- software agents
- autonomous agents
- intelligent agents
- mobile agents
- cooperative
- agent architecture
- real time
- agent based simulation
- decision making
- dynamic environments
- agent model
- agent systems
- learning agents
- resource allocation
- agent technology
- coalition formation
- artificial agents
- interacting agents
- single agent
- artificial neural networks