Second order approximation for the customer time in queue distribution under the FIFO service discipline.
Lukasz KrukJohn P. LehoczkySteven E. ShrevePublished in: Ann. UMCS Informatica (2003)
Keyphrases
- heavy traffic
- service times
- arrival process
- queueing networks
- traffic intensity
- single server queue
- steady state
- queueing model
- queue length
- single server
- processor sharing queue
- fluid model
- processor sharing
- stationary distribution
- call center
- service requirements
- queueing systems
- arrival rate
- long run
- queue size
- asymptotically optimal
- customer classes
- service rates
- waiting times
- retrial queue
- random variables
- arrival processes
- state dependent
- scheduling policies
- service systems
- holding cost
- finite buffer
- higher order
- independent and identically distributed
- hazard rate
- poisson arrivals
- software engineering
- markov chain
- customer satisfaction
- probability distribution
- loss probability
- queuing systems
- information systems
- special case