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Using Task Histories to Support Person-to-person Knowledge Exchange - Extracting and using Contextual Overlap and Levels of Expertise to Connect Knowledge Workers.
Jörg Schmidl
Helmut Krcmar
Published in:
KMIS (2011)
Keyphrases
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knowledge workers
knowledge exchange
knowledge sharing
knowledge management
knowledge intensive
workplace learning
expert systems
information exchange
databases
information systems
case study
end users
information management
evaluation method
user interface