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Building trust in internet banking: a trustworthiness perspective.
Pay Ling Yu
M. S. Balaji
Kok Wei Khong
Published in:
Ind. Manag. Data Syst. (2015)
Keyphrases
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internet banking
hong kong
online banking
security analysis
security threats
customer satisfaction
perceived risk
fraud detection
trust propagation
data envelopment analysis
security issues
social context
smart card
cost sensitive
negative impact
consumer trust