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Measuring citizens' readiness to use electronic public services using clustering approach: the case of St. Petersburg, Russia.
Daria Bakalets
Anastasia A. Golubeva
Evgenii V. Gilenko
Published in:
ICEGOV (2023)
Keyphrases
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public services
e government
government services
clustering algorithm
public administration
public sector
clustering method
k means
service oriented
hierarchical clustering
service delivery
data mining
learning environment
data points
learning styles