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Usability evaluation of voiceprint authentication in automated telephone banking: Sentences versus digits.
Nancie Gunson
Diarmid Marshall
Fergus R. McInnes
Mervyn A. Jack
Published in:
Interact. Comput. (2011)
Keyphrases
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usability evaluation
website
usability testing
heuristic evaluation
eye tracking
usability problems
natural language
email
information systems
virtual environment
web users