Internet-based e-shopping and consumer attitudes: an empirical study.
Ziqi LiaoMichael Tow CheungPublished in: Inf. Manag. (2001)
Keyphrases
- online shopping
- internet shopping
- online stores
- individual differences
- shopping behavior
- attitudes toward
- purchasing behavior
- customer satisfaction
- purchase decision
- online retailers
- consumer behavior
- electronic commerce
- conversational agents
- factors influencing
- personalized recommendation
- distance learning
- shopping mall
- website
- information systems
- pedagogical agents
- service quality
- data sets