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Factors influencing customers' shopping and word-of-mouth intentions in smart stores.
Ching-Fen Wu
Ping-Yu Hsu
Yu-Wei Chang
Jiahe Chen
Ni Xu
Published in:
Int. J. Mob. Commun. (2023)
Keyphrases
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factors influencing
internet shopping
factors affecting
point of sale
customer satisfaction
grounded theory
intention recognition
smart environments
technology acceptance
social networks
service providers
user profiles
purchasing behavior