Empirical Study of Relationship Quality in a Service Setting of an Emerging Economy: The Nigerian Experience.
Chukwunonso OraeduErnest Emeka IzogoJohnson Ubaka OzoAma Aka UduAja Ebeke EgelePublished in: J. Serv. Sci. Res. (2018)
Keyphrases
- empirical studies
- empirical analysis
- service quality
- real world data sets
- high quality
- neural network
- website
- data quality
- service oriented
- data mining
- service composition
- quality assessment
- uci datasets
- service providers
- end users
- financial crisis
- experimental design
- low quality
- service oriented architecture
- quality measures
- information services
- multimedia