Impact of artificial intelligence assimilation on firm performance: The mediating effects of organizational agility and customer agility.
Samuel Fosso WambaPublished in: Int. J. Inf. Manag. (2022)
Keyphrases
- artificial intelligence
- systems development
- competitive advantage
- business environment
- information technology
- supply chain
- business process
- customer knowledge
- business processes
- software systems
- knowledge sharing
- inter organizational
- individual level
- electronic commerce
- software engineering
- negative effects
- information systems
- customer relationship management
- knowledge management
- negative impact
- expert systems
- engineering design
- intelligent systems
- computer science
- organizational structure
- positive effects
- machine learning