Choosing the right business process maturity model.
Amy Van LooyManu De BackerGeert PoelsMonique SnoeckPublished in: Inf. Manag. (2013)
Keyphrases
- business process
- maturity model
- business processes
- enterprise resource planning
- business goals
- process model
- business process management
- web services
- business process modeling
- business process models
- case study
- iso iec
- process improvement
- software maintenance
- service oriented architecture
- software process
- software systems
- reference architecture
- data mining