Summarizing customer review based on product feature and opinion.
Jawad KhanByeong-Soo JeongPublished in: ICMLC (2016)
Keyphrases
- customer reviews
- product reviews
- product features
- customer satisfaction
- positive or negative
- opinion mining
- sentiment analysis
- online product reviews
- customer service
- product information
- customer demand
- online reviews
- positive and negative
- life cycle
- product design
- product recommendation
- customer requirements
- feature vectors
- customer support
- customer behavior
- image features
- literature review
- text mining
- electronic commerce
- online shopping
- customer base
- neural network