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Managing Faults in the Service Delivery Process of Service Provider Coalitions.
Patricia Marcu
Larisa Shwartz
Genady Grabarnik
David Loewenstern
Published in:
IEEE SCC (2009)
Keyphrases
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service providers
service provision
service delivery
cloud computing
service quality
service management
data mining services
e government
design process
end to end
government services