eBay as the "Terminator": Determining User Suspension From Feedback Ratings.
Stephen C. HayneHaonan WangSybil MendoncaPublished in: J. Organ. Comput. Electron. Commer. (2012)
Keyphrases
- collaborative filtering
- user feedback
- relevance feedback
- user preferences
- feedback mechanisms
- user interface
- reputation mechanisms
- recommender systems
- implicit feedback
- user profiles
- visual feedback
- query refinement
- user interaction
- end users
- user defined
- user satisfaction
- active user
- recommendation algorithms
- user ratings
- cold start problem
- neural network
- web search
- feedback information
- recommendation systems
- human users
- matrix factorization
- user experience