Customer-Centric Decision Support.
Stefan LessmannStefan VoßPublished in: Bus. Inf. Syst. Eng. (2010)
Keyphrases
- decision support
- decision support system
- data warehouse
- electronic commerce
- data warehousing
- decision makers
- decision making
- business intelligence
- knowledge discovery from databases
- cancer treatment
- customer behavior
- customer relationship management
- customer satisfaction
- call center
- customer knowledge
- potential customers
- customer service
- user centric
- data mining
- multi dimensional
- credit card
- product configuration
- database systems
- knowledge discovery
- therapy planning
- supply chain
- knowledge management