"Don't Neglect the User!" - Identifying Types of Human-Chatbot Interactions and their Associated Characteristics.
Thai Ha NguyenLena WaizeneggerAngsana A. TechatassanasoontornPublished in: Inf. Syst. Frontiers (2022)
Keyphrases
- human interactions
- human users
- user interface
- user satisfaction
- end users
- information retrieval
- human interaction
- user preferences
- user defined
- user actions
- internet users
- user feedback
- information overload
- characteristic features
- neural network
- user groups
- user centric
- query formulation
- artificial intelligence
- human computer interaction
- information systems
- human behavior
- learning environment
- human subjects
- user interaction
- user profiles