ICT service providers strategies and customer migration.

Sang-Gun Lee Silvana Trimi Changgyu Yang

Published in: Ind. Manag. Data Syst. (2014)

Keyphrases

service providers
cloud computing
service quality
information and communication technologies
web services
end users
service provision
databases
case study
electronic commerce
call center
business opportunities
multimedia
knowledge management
content providers
grid services