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A balanced scorecard based framework for assessing the strategic impacts of ERP systems.

Donald R. ChandGeorge HacheyJames E. HuntonVincent OwhosoSri Vasudevan
Published in: Comput. Ind. (2005)
Keyphrases
  • case study
  • databases
  • information retrieval
  • data model
  • knowledge management
  • machine learning methods
  • enterprise resource planning
  • erp systems