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Understanding Customer Behavior in Multi-Tier Demand Response Management Program.
Aqsa Naeem
Ali Shabbir
Naveed Ul Hassan
Chau Yuen
Ayaz Ahmad
Wayes Tushar
Published in:
IEEE Access (2015)
Keyphrases
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multi tier
customer behavior
service management
behavior patterns
database management
historical data
customer service
customer data
management system
transactional data
log files
context awareness
knowledge management
information systems
mobile devices
data streams
web services