Bringing the State-of-the-Art to Customers: A Neural Agent Assistant Framework for Customer Service Support.
Stephen ObadinmaFaiza Khan KhattakShirley WangTania SidhornElaine LauSean RobertsonJingcheng NiuWinnie AuAlif MunimKarthik Raja K. BhaskarPublished in: EMNLP (Industry Track) (2022)