Examining the impact of possible antecedents on service usage: an empirical study on Macao e-government.
Hung-Lian TangSock H. ChungChun Weng SePublished in: Electron. Gov. an Int. J. (2009)
Keyphrases
- e government
- service delivery
- public services
- service provision
- electronic government
- public sector
- service quality
- service offerings
- government services
- public administration
- digital government
- government agencies
- government organizations
- developing countries
- service oriented
- information sharing
- knowledge management
- service providers
- inter organizational
- federal government
- online services
- end users
- technology acceptance
- digital libraries
- case study