Identification of the Impact of Quality Job Online Service Indicators on User Satisfaction and Ranking.
Davood Mohammad AminiNajmeh Sadat JaddiPublished in: J. Inf. Technol. Manag. (2018)
Keyphrases
- user satisfaction
- service quality
- customer satisfaction
- information quality
- job satisfaction
- information systems
- perceived quality
- quality indicators
- quality attributes
- service providers
- online shopping
- user perceptions
- job search
- service oriented
- electronic commerce
- objective measures
- web search
- structural equation modeling
- search experience
- kolmogorov smirnov
- ranking functions
- end users
- perceived usefulness
- technology acceptance
- factors that influence
- hypothesis testing
- relative importance
- statistically significant
- web services